CRUCIAL COMMUNICATION I
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CRUCIAL COMMUNICATION I
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- Communication Style 0%
- Critical Thinking 0%
- Intentional Listening 0%
- Topic Knowledge 0%
- Understanding your audience 0%
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Question 1 of 20
1. Question
- I aim to gain trust and rapport by making others comfortable with how I talk, sharing personal information, and stating my positive intent at front.
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Not like me More like me
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Question 2 of 20
2. Question
2. I always make a clear differentiation between facts and opinions.
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Disagree Agree
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Question 3 of 20
3. Question
3. I quickly identify and adapt to the other person’s communication style.
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Disagree Agree
Hint
7 Communication Styles- Assertive.
- Aggressive.
- Passive-Aggressive.
- Submissive.
- Manipulative.
- Direct.
- Indirect.
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Question 4 of 20
4. Question
4. I echo the other person’s body language to create a connection.
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Disagree Agree
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Question 5 of 20
5. Question
5. I schedule a time to discuss issues whenever possible, giving everyone time to reflect on what we want to say and how we want to present ourselves.
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Never Always
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Question 6 of 20
6. Question
6. I start crucial discussions with facts, clearly distinguishing all my assumptions.
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Disagree Agree
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Question 7 of 20
7. Question
7. I avoid using opinions or unproven assumptions as facts.
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Disagree Agree
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Question 8 of 20
8. Question
8. I avoid the use of “Always,” “Never,” or “I know how you feel” during an argument.
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Disagree Agree
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Question 9 of 20
9. Question
9. I avoid making the other person feel patronized.
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Disagree Agree
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Question 10 of 20
10. Question
10. I strive for clarity by utilizing words like because, for example, or on the contrary.
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Disagree Agree
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Question 11 of 20
11. Question
11. I focus on solving the problem, not on the person.
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Disagree Agree
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Question 12 of 20
12. Question
12. Discussions are an opportunity to find a better solution, not a competition to win.
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Disagree Agree
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Question 13 of 20
13. Question
13. I consider my and the other person’s state of mind before, during, and after a crucial conversation.
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Disagree Agree
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Question 14 of 20
14. Question
14. I clearly state my needs and wants before starting a crucial conversation.
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Disagree Agree
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Question 15 of 20
15. Question
15. I approach crucial conversations by gaining the other person’s trust.
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Disagree Agree
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Question 16 of 20
16. Question
16. I look for the facts supporting my views before starting a crucial conversation.
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Disagree Agree
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Question 17 of 20
17. Question
17. I am vigilant in not letting my feelings influence the facts.
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Disagree Agree
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Question 18 of 20
18. Question
18. I review the facts and what I wish to accomplish before and during a crucial conversation.
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Disagree Agree
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Question 19 of 20
19. Question
19. I pause when the other person is overwhelmed with emotions, bringing the conversation back on track.
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Disagree Agree
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Question 20 of 20
20. Question
20. I paraphrase and abbreviate what the other person says to ensure understanding and show attention to them.
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Disagree Agree
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